The Lean Methodology

The Lean Methodology, consist of maximizing your customer values while minimizing waste. Simply put, lean means creating more value for cus [...]

How to Implement ITIL

Knowing how to Implement ITIL can be a very useful tool in any business environment. Although ITIL (Information Technology Infrastructure Li [...]

ISO 20000 & ITIL

ISO 20000 is the international standard for IT Service management. Many people I talk to, usually describe both as a set of best practices f [...]
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